Privacy Policy for Luminous Luxe
At Luminous Luxe, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store or use our services.
By accessing or using our website and services, you agree to the practices outlined in this Privacy Policy. If you do not agree with this policy, please do not use our services.
1. Information We Collect
We may collect the following types of information when you visit our store or use our services:
- **Personal Information**: This includes your name, email address, phone number, shipping address, billing address, and payment information (when making a purchase).
- **Non-Personal Information**: This includes data about your browser type, device, IP address, and browsing behavior, such as pages visited and how long you spend on our website
2. How We Use Your Information
We use the information we collect for the following purposes:
- **To Process Orders**: Your personal and payment information is used to process and fulfill your orders.
- **Customer Service**: We may use your contact information to respond to inquiries, resolve issues, or provide customer support.
- **Marketing and Promotions**: With your consent, we may send you promotional emails, newsletters, or special offers.
- **Improvement of Services**: We may use non-personal data to analyze trends and improve our website and services.
3. Data Security
We use commercially reasonable physical, electronic, and administrative measures to safeguard your personal information from unauthorized access, disclosure, or alteration. However, please note that no data transmission over the internet can be guaranteed to be 100% secure. We cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following cases:
- **Service Providers**: We may share your data with trusted third-party service providers who assist us with processing payments, fulfilling orders, or conducting marketing campaigns. These providers are only permitted to use your information to perform their services.
- **Legal Requirements**: We may disclose your information if required by law, such as in response to a court order or a legal request by government authorities.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website, analyze site usage, and improve our services. You can adjust your browser settings to refuse cookies, but some features of the website may not work properly if cookies are disabled.
6. Your Rights and Choices
You have the right to:
- **Access and Update Your Information**: You can request to access, update, or correct your personal information by contacting us at [insert contact information].
- **Opt-Out of Marketing Communications**: You may choose to unsubscribe from marketing emails by following the unsubscribe link in the email or by contacting us directly.
- **Request Deletion of Your Information**: You can request the deletion of your personal information, subject to certain exceptions (such as legal or contractual obligations).
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information.
By using our website or services, you consent to the terms of this Privacy Policy.